Service Tenet: We stick to the service tenet of "Service First, Credit First" to provide customers with economical and reasonable design of lining for industrial furnaces and piping heat preservation structure with advanced techniques; the specialized construction team can provide customers with construction services under various complex working conditions.

In order to make the products and services effectively meet the demands of customers and market, Luyang Company has fixed the following aims at products, services and process:

Products: Quality First, Multiple Varieties, Environment-friendly and safe, Meet different customers' demands.

Services: Provide customers and correlative parties with high-quality products and super-value services promptly.

Process: Ensure to realize the aims at products and services; Economical, Reasonable and Effective.

When there are special demands for the services, the market resources department, selling units and technical resources department will make planning on the process of before, in and after-sale service according to the demands of market and customers, call up concerned departments for implementation and make improvement on process based on the feedback information to ensure the realization of service process.

Guided by service principle of "Customer-Centered", our company puts forward the service promise of "Service Just In Time" and establishes the service philosophy of "Quicker, Newer, More Warmhearted and More Convenient".

Our company has built the perfect before, in and after-sale service system.

Take measures to ensure the under-control and continuous improvement of service process.

Establish and keep good communications with customers through various forms and channels.